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Terms & Conditions

TL;DR Version

  • Returns & Refunds: We follow Printify's return policy and process refunds for lost or damaged products. No refunds for wrong size or change of mind.

  • Your Data: Your information is safe with us—we don't share or sell it.

  • Embroidery & Custom Items: These take longer to produce due to their complexity or hand customization.

  • Payments: We accept PayPal, Credit Cards, and Visa, processed securely via Wix eCommerce.

  • Shipping: We ship internationally, with a preference for the US, Canada, and Germany.

Now for the full details:

 

1. Introduction

Welcome to The Liturgical Duckling! By shopping on our site, you agree to the terms outlined here. These terms ensure clarity and transparency between you and us.

 

2. Ordering and Production Times

  • Items are made-to-order, which means they are produced once you place your order.

  • Embroidery Products: Please note that embroidery products may take longer to produce due to the complexity of the process.

  • Custom Items: Any customizations will require extra production time as they are hand-customized.

 

3. Returns, Refunds, and Cancellations

  • We collaborate with Printify for our products, and as such, we adhere to their return policy. Please refer to Printify's Return Policy for specific details.

  • Lost or Damaged Products: If your product is lost or arrives damaged, please email us with a picture, and we will refund the purchase.

  • Non-Refundable Situations: Unfortunately, we cannot issue refunds or accept returns if you simply change your mind or order the wrong size.

 

4. Privacy and Data Protection

  • Your Privacy Matters: We are committed to keeping your personal information private.

  • No Sharing or Selling: We do not share, sell, or disclose your information to third parties except as necessary to fulfill your orders (e.g., partnering with Printify for production).

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5. Payments and Security

  • We accept PayPal, Credit Cards, and Visa.

  • All payments are securely processed through Wix eCommerce to ensure your information is protected.

 

6. Shipping Policy

  • We offer international shipping, with a preference for orders from the US, Canada, and Germany.

  • Customers will receive tracking information once the product has been shipped.

  • If your package is lost or damaged in transit, please contact us with a photo of the damage, and we will refund the purchase.

 

7. Intellectual Property

  • All designs, logos, and content featured on The Liturgical Duckling are the intellectual property of our store unless otherwise stated. You may not use or reproduce any materials without prior written consent.

 

8. Limitation of Liability

  • We are not responsible for delays, errors, or issues caused by factors outside our control, such as shipping carrier delays or Printify's production timeline.

 

9. Dispute Resolution

  • If there is a dispute regarding your order, we encourage you to reach out to us directly first. We will work to resolve the issue promptly and amicably.

 

10. Changes to the Terms of Service

  • These terms are subject to change at any time. Please review this page periodically to stay informed of any updates.

 

11. Contact Us

For any questions, concerns, or feedback about our terms, please don’t hesitate to get in touch: Email: liturgicalduckling@gmail.com

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